Returns & Exchanges
We want you to be happy with your order. We manage each situation individually with the goal of resolving problems quickly, respectfully, and fairly while keeping our customers happy.
Sample orders must be returned within 2 weeks of order arrival to avoid late charges. If an extension is needed, just contact us so we can help! Use the pre-paid return shipping label or contact us if yours has been lost.
Please make sure to order samples to ensure a perfect fit. All group orders are custom made and final sale. Please inspect your group order upon arrival. If a problem arises, we kindly ask that you contact us and fill out an Order Claim within 2 weeks of order arrival.
We accept returns and exchanges within 14 days of delivery.
4020 S. Industrial Drive
Austin, TX 78744